![]() Phone: You can call Tangerine from Canada at 1‑888‑826‑4374.FAQ: An extensive hub of easy-to-navigate questions and answers.Chatbot: An automated bot with easy links to the FAQ.As a customer, you can have your questions answered by any of the following means: Tangerine Customer SupportĬustomer support at Tangerine is very accessible and responsive all-around and is the reason for many of the positive reviews that the bank gets. A few features that are unique to the app that we found particularly interesting were the push notifications, the ability to freeze your cards, automatic spending categorization, and savings and tax calculators. The app comes packed with all the features and functionality we touched on earlier from the convenience of your smartphone. It has generally earned very positive ratings from customers so far, scoring 4.6 and 4.2 out of 5 stars from the two review platforms respectively. Tangerine's mobile app, Tangerine Mobile Banking, is available on both the App Store and Google Play. Read our comparison guide to see why we think Tangerine offers one of the best no-fee credit cards in Canada. While both the debit card and the credit card can be used in foreign currencies (both online and at foreign ABMs and points of sales), they are relatively expensive for this purpose as a 2.5% exchange rate surcharge is applied to all foreign currency transactions. Tangerine also gives chequing account holders the opportunity to apply for a Money-Back Credit Card. This is what Tangerine call the "Client Card," and it comes integrated with Google Pay, Apple Pay, and Samsung Pay for easy contactless spending. The card that comes along with Tangerine Chequing is a Visa debit card. You'd only need to wire money from your Tangerine account, via Wise, to your beneficiary abroad. We personally recommend Wise for this, which was the cheapest money transfer service from Canada on average on 40% of searches on in 2021. While this may sound limiting, if you're looking to save money and don't mind using Tangerine in conjunction with a third-party money transfer app, then you can always use an alternative provider to send money internationally much more cheaply than you would with a traditional Canadian bank. What's more, Tangerine doesn't support international money transfers. However, while Tangerine Chequing will probably suit you just fine if you're looking for banking core functionality and have minimal banking needs, the account doesn't yet support deposits made via debit and credit cards, which means you'll not be able to receive card payments into your account at all. Overdraft protection: Avoid declined transactions or Non-Sufficient Funds (NSF) fees if there's a shortfall in your account balance.Drafts & cheques: Make use of draft delivery and chequebooks.Interest: Annual rate of between 0.01% and 0.10%.Bank transfers: Send and receive wires and Interac e-Transfers.Debit card: Use a Visa debit card to make cashless payments and withdraw money (more on this later).Direct debits: Set up bill or pre-authorized payments where money is automatically deducted from (or deposited into) your account.Deposit processing: Deposit money into your bank account electronically or via cheque.In short, Tangerine Chequing gives you access to the following: This means that the accounts are functionally the same as chequing accounts at traditional banks but for a fraction of the price. Better yet, the account is free of monthly fees and is a fully-fledged chequing account held in deposit by Scotiabank. Tangerine's standard chequing account package is called the No-Fee Daily Chequing Account and is a capable personal bank account that comes packed with features. The card can take up to two weeks to arrive.Credit and debit card deposits aren't possible.A 2.50% currency conversion fee (far higher than many alternatives).Hefty fees for ABM withdrawals outside of Canada.Integrated with Apple Pay, Google Pay, and Samsung Pay. ![]() Very low fees for day-to-day use (card purchases, bills, Interac, etc.).However, Tangerine doesn't live up to its "no-fee" promise (7.1/10), as the account is quite expensive when used outside of Canada. Not only does the account come packed with valuable features accessible via convenient internet and mobile banking platforms (8.1/10), but it's a secure service backed by Scotiabank (9.4/10) and trusted by many customers nationwide (8.1/10). Tangerine Bank's No-Fee Daily Chequing Account is an excellent chequing account (8.2/10), roundly recommended by Monito's experts for use as a primary or secondary account in Canada (although not so much for travelling abroad).
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